Many people who work in high-growth businesses have a desire to be constantly accessible. They feel if they are always available, it shows others they are working hard and putting the customer first. However, this attitude creates a dilemma. When you’re always available, how can you truly get any work done? In this video I … Continue reading “The Culture of When vs. the Culture of Now”
Tag: Motivation
The Lettuce Story (a follow-up to the lumberjack video)
Last week I had a conversation with my new friend, Famous Dave Anderson, founder of the Famous Dave’s BBQ restaurant chain. I admire his BBQ. He admires my books, particularly, Invaluable. After he watched my video about disciplining employees last week, he shared with me this insightful metaphor: When you plant lettuce, if it does not grow well, you don’t blame the lettuce. You look into the reasons it is not doing well. It may need fertilizer, or more water, or less sun.
Disciplining employees (Are you a lumberjack … or a gardener?) – For CEOs
Disciplining employees is often tricky and misunderstood. Recently I had a coaching meeting with a client who was frustrated with his employees, and “chopping away” at them like a lumberjack. In this three minute video, I show you the three “gardening tools” I shared with my Invaluable CEO client. Please watch and share your perspective.
Invaluable CEO: How to Solve Business Frustrations with the SAM Cycle
In this all-new instruction video I share the Invaluable Cycle, or SAM Cycle. This simple tool can help you quickly uncover the root cause of any challenge in business you’re facing.
The Opportunity Video – Edward R. Sill, Read by Dave Crenshaw
This video is based on my favorite poem: Opportunity by Edward R. Sill. I asked my employee, John, to create this video as a test (he’s only done graphic design to this point). This video illustrates two powerful principles:
