“I just want to talk to a human!” In a digital world full of automation options, we tend to forget the importance of making human connections. I’m a big fan of automation services to minimize the use of multitasking. It can be incredibly efficient! I also encourage using these services to help you focus on … Continue reading “How to maintain a human connection in a digital world”
Tag: Customer Service
Should you trust your customers?
If you trust your customer to pay you back, will you receive their loyalty plus interest? Well, that’s what I did. No, I didn’t take out a loan or buy a car. I was just getting some chicken. Popeyes fried chicken to be exact. No, this isn’t paid advertising, just customer loyalty. See, I was … Continue reading “Should you trust your customers?”
Who should you trust to name your business? – Pick Dave’s Brain
This week’s question comes from Dave in Vancouver, British Colombia. Q: I’m trying to rename and rebrand my company. How does one go about doing that?
Can you get your team to care about your business? – Pick Dave’s Brain
Are you just training your team, or are you indoctrinating them? This week’s question comes from Kenneth in Winnipeg, Canada. He asks: Q: What are current ideas that you could suggest to empower your team to promote your practice so that it grows? How can I get them more engaged in helping the business be … Continue reading “Can you get your team to care about your business? – Pick Dave’s Brain”
How to Go Global Without Getting Lost in Translation – Pick Dave’s Brain
This week’s question comes from Fionnuala. Q: I was just wondering if you had any tips on how to appeal to a global membership, because you’ve expanded your own business so successfully?