“I just want to talk to a human!” In a digital world full of automation options, we tend to forget the importance of making human connections. I’m a big fan of automation services to minimize the use of multitasking. It can be incredibly efficient! I also encourage using these services to help you focus on … Continue reading “How to maintain a human connection in a digital world”
If you trust your customer to pay you back, will you receive their loyalty plus interest? Well, that’s what I did. No, I didn’t take out a loan or buy a car. I was just getting some chicken. Popeyes fried chicken to be exact. No, this isn’t paid advertising, just customer loyalty. See, I was … Continue reading “Should you trust your customers?”
This week’s question comes from Dave in Vancouver, British Colombia. Q: I’m trying to rename and rebrand my company. How does one go about doing that?
Are you just training your team, or are you indoctrinating them? This week’s question comes from Kenneth in Winnipeg, Canada. He asks: Q: What are current ideas that you could suggest to empower your team to promote your practice so that it grows? How can I get them more engaged in helping the business be … Continue reading “Can you get your team to care about your business? – Pick Dave’s Brain”
This week’s question comes from Fionnuala. Q: I was just wondering if you had any tips on how to appeal to a global membership, because you’ve expanded your own business so successfully?