Raise your hand if this phrase has escaped your mouth in the last month: “Why don’t my employees get it? It’s just common sense!”
Sound familiar? I hear this complaint regularly. It seems like a famine of common sense is the bane of entrepreneurs worldwide.
So, how do you stop the hand-holding? What role do business systems play in making your sense “common”? Watch my short video to find out!
Action Steps:
- Document your business systems so employees can refer to the procedures you favor.
- Have your employees repeat the task or procedure to remember your system.
- Comment and inform us how YOU help people “get it.”
Principles:
- Common sense is only a set of individual life experiences.
- Business systems don’t really exist until documented.
- Workplace “common sense” can be created through repetition and training.