How to Test Your Focus

  I heard the most ridiculous word the other day. In fact, it was more than ridiculous—it was dirty. Maybe you’ve heard it, too. The word is “foci.” Foci is the plural of “focus.” Yeah, you heard right. The plural. Of focus. Did you get a chuckle out of that, too?

Q & Dave: Tips for cancelled appointments

Who do you think is most responsible for cancelled appointments? The “cancel-er” or the “cancel-ee”? You should probably never say this to your manager, but isn’t there something oddly satisfying about a cancelled appointment? Of course, there are critical appointments so time-sensitive that you absolutely can’t miss. But, then there are those not-so-important appointments…perhaps too … Continue reading “Q & Dave: Tips for cancelled appointments”