Raise your hand if this phrase has escaped your mouth in the last month: “Why don’t my employees get it? It’s just common sense!” Sound familiar? I hear this complaint regularly. It seems like a famine of common sense is the bane of entrepreneurs worldwide. So, how do you stop the hand-holding? What role do … Continue reading “Business Systems and The Myth of Common Sense”
Tag: Accountability
Business Training: How to Teach Your Team What You Know
When initially learning to drive you didn’t just jump in and speed off. At least I certainly hope not! Someone was showing you the ropes…with one foot on the safety brake, right? Similarly, no employee is going to perfect their tasks without some business training. Now, much of what your team learns will come from … Continue reading “Business Training: How to Teach Your Team What You Know”
The Art of Employee Recognition: Acts of Awesomeness
“Employee of the Month” was a great way to inspire employees…in 1975. Now it’s something better suited to a punch line in an episode of The Office or a Dilbert cartoon. As a small business owner, you don’t have to do things the stuffy old way. It’s time for the new hotness. In this video, … Continue reading “The Art of Employee Recognition: Acts of Awesomeness”
Which Motivational Documents Actually Help Workers Stay Focused?
Culture statements, missions, visions, values, credos, secret handshakes, etc. The list goes on and on. At best, a megaton of company literature distracts you, employees, and customers alike. Not good. Too much definition can become overwhelming. What happens then? Chaos! Confusion! Disinterest! Obviously, your motivational documents shouldn’t cause those. Yet small businesses need direction and … Continue reading “Which Motivational Documents Actually Help Workers Stay Focused?”
Appease Question Vultures and Stay Focused
Picture two dozen unread documents at your desk, at least 25 time-contingent emails within your inbox, with a do-or-die meeting in three hours. Then somebody knocks on your door with a “quick question.” Did your concentration just get obliterated? Yes, it did. Your time and focus is valuable, but co-workers need attention too. More importantly, … Continue reading “Appease Question Vultures and Stay Focused”
