Leadership Tip: Approach a failed commitment with compassion

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It’s frustrating when someone fails to fulfill a commitment. After all, you were depending on them.

Before you react, take a deep breath, and try not to take it personally.

More often than not, when someone fails to follow through on a promise they’ve made, it’s more to do with their own personal life and not you.

Approach them with compassion rather than frustration and anger.

First, this will make them more receptive to you and less defensive.

Second, if it’s not a pattern, try not to focus on it too much.

Third, when speaking with them, focus on actions and results—not assumptions.

Finally, give them time to think and respond thoughtfully. You’ll likely both learn something new and grow together!

When was the last time you failed to follow through on a commitment? What was the cause, and how did you fix it?

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