I heard the most ridiculous word the other day. In fact, it was more than ridiculous—it was dirty. Maybe you’ve heard it, too. The word is “foci.” Foci is the plural of “focus.” Yeah, you heard right. The plural. Of focus. Did you get a chuckle out of that, too?
Not every customer is your dream customer. In fact, some can siphon the focus right out of you. First, a quick confession: I’m a big geek who plays video games almost every day. Scheduling time for leisure helps me manage my day more effectively.
Recently, I found myself saying the very word I’ve cautioned others against using many times. Here’s what happened. I noticed something was wrong on my website, so I reached out to my project manager, John. John’s a reliable guy and I knew he could help with this issue. My fingers were flying, as this was … Continue reading “Why “ASAP” isn’t clear communication—and what to use instead”
Do you have a need to be needed? It’s a little strange to admit to someone other than your spouse or therapist, but knowing that you are the go-to person with the inside scoop is pretty cool. Who knows? You could be offering information that transforms your sleepy company into a behemoth. People will think … Continue reading “Why an open-door policy hurts productivity”
The most powerful way to master a skill is the one thing most people seek to avoid: Practice. Practice? Practice?! Yes, Allan Iverson from 2002…we’re talking about practice. Specifically, the character-building process of repetition. Consider the skills you never really think about anymore. Perhaps your fine motor skills. As a baby, you were brand new … Continue reading “How Repetitive Training Creates Mastery and Magic”