How to Test Your Focus

  I heard the most ridiculous word the other day. In fact, it was more than ridiculous—it was dirty. Maybe you’ve heard it, too. The word is “foci.” Foci is the plural of “focus.” Yeah, you heard right. The plural. Of focus. Did you get a chuckle out of that, too?

Are you focused on your most valuable customers?

Not every customer is your dream customer. In fact, some can siphon the focus right out of you. First, a quick confession: I’m a big geek who plays video games almost every day. Scheduling time for leisure helps me manage my day more effectively.