Five Reasons Customers are Boss

Recently, I worked with lynda.com to develop a new series of courses designed to help you improve your career, job security and productivity. In the recently released course, Developing Your Business Savvy, I share why your understanding of your customers is absolutely critical to your career success.

In this brief sample video I lay out the five reasons customers are really the boss, and give you some ideas you can use to become more customer savvy.

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What, When, Where – How to Process for Productivity

The foundation of a productive workday is processing—deciding what you will do with an item, when you’re going to do it, and where its home is. Process correctly, and your day will flow smoothly. Process incorrectly, and you’ll continually fall behind and feel unfocused.

In the recently released lynda.com Time Management Fundamentals program, I outline the simplest method in the world of how to process. Watch this video and learn in three minutes what took me years to refine for my coaching clients.

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Insights from the new Time Management Fundamentals Course at lynda.com

Taymar Pixley was the director of the new Time Management Fundamentals course at lynda.com. You can read her insights, as well as insights from the crew, here.

My favorite quote from her post is: “Since Dave works at home, he schedules a half an hour at the end of his work day to play video games.” I’ve decided that sometime in the next couple of months I’ll have to do a training video to explain this a bit more.

You can get a free 7-Day trial to this Time Management Fundamentals course (and all of the other 999 courses at lynda.com!) by clicking here.

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