If you’re asking the wrong management questions, then the answers don’t even matter.
Watch this quick video, and then start asking the three most valuable “right” questions.
Action Steps:
- Instead of asking “Why didn’t you do it?,” start asking “What got in the way?”
- Ask your employees for their recommendations when they ask you to give the solution.
- Always ask your employees if their behavior is getting the result they want.
- Comment on this page and share other great management question ideas.
Principles to Learn:
- Questions are much more powerful than answers when it comes to management and leadership.
- “Why” questions appear to assign blame. “What” and “how” questions search for a systemic solution.
- Employees often know the answer to their own question, and often are only seeking validation of that answer.
- If someone is satisfied with the results they are getting, they are highly unlikely to make changes.
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