Many people who work in high-growth businesses have a desire to be constantly accessible. They feel if they are always available, it shows others they are working hard and putting the customer first.
However, this attitude creates a dilemma. When you’re always available, how can you truly get any work done?
In this video I discuss this addiction to what I call the Culture of Now. I also provide three actionable tips anyone in your business can take to move to a much more productive (and healthy!) Culture of When.
Action Steps:
- Watch this video and ask yourself: Am I practicing the Culture of When, or am I addicted to the Culture of Now?
- The next time you delegate a task to someone else, give a WHEN.
- The next time you are asked to do something, ask for a WHEN.
- Commit to the set time and place for checking email and voicemail messages.
- Share your perspective or ask questions on this page.
Principles to Learn:
- A Culture of Now expects immediate responses to situations as they occur.
- A Culture of When expects to accomplish everything in a timely manner.
- The problem with the Culture of Now is that sooner rather than later, it contradicts itself. You cannot do all things at the same time.
- When you attempt to “do it all now,” you end up doing everything poorly, or even not at all.
- Three tips to evolve from the Culture of Now to the Culture of When:
- Give a WHEN
- Ask for a WHEN
- Commit to a WHEN
- By giving others a when, it gives them the opportunity to schedule the task you’ve assigned on their calendar.
- By asking others for a when, you get clear expectations so you can schedule the task given on your calendar.
- By checking messages on a schedule you committed to, you reduce the number of interruptions in your day.
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